We offer a thirty (30) day money-back guarantee for Web Hosting, Icecast Hosting, and Shoutcast Hosting services. if you are not satisfied with these hosting services and you terminate your account within thirty (30) days of signing up for the Services, you will be given a full refund of the amount paid for hosting for any customer who paid the first invoice with a credit card or with Paypal. Violations of Terms of Service will waive your rights under the refund policy. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.