Overview#
Platinum Online (Private) Limited (“Comcities.com”, “we”, “us”) respects the privacy of everyone who visits comcities.com and uses our services. Protecting it is one of our main priorities. This Privacy Policy explains what information we collect and record, and how we use it.
By using our website, you consent to this Privacy Policy and agree to its terms. If you have any questions, or need more information, please contact us.
Information we collect#
Whenever we ask you for personal information, we will make clear what we are asking for and why. For example, when you register for an account, we ask for your contact details: your name, company name, address, email address and telephone number.
How we use your information#
We use the information we collect to:
- provide, operate and maintain our website and services;
- improve, personalise and expand our website;
- understand and analyse how you use our website;
- develop new products, services, features and functionality;
- communicate with you, directly or through one of our partners, including for customer service, to send you updates and other information about our services, and for marketing and promotional purposes;
- send you emails;
- find and prevent fraud.
Payments#
Card and PayPal payments are processed securely by our payment partner, Paddle.com, under its own privacy policy. None of your card details are stored on our systems. See payment methods for the ways you can pay.
Log files#
Like all hosting companies, we keep standard log files that record visits to our websites. They include your internet protocol (IP) address, browser type, internet service provider (ISP), the date and time of the visit, the pages you came from and left to, and possibly the number of clicks. This information is not linked to anything that identifies you personally. We use it to analyse trends, run the site, follow how visitors move around it and gather general demographic information.
Cookies#
This website does not set cookies of its own. Our client area at login.comcities.com uses cookies to keep you signed in, remember your preferences and keep your account secure, and our payment partner uses cookies during checkout.
You can block or delete cookies in your browser settings, but the client area and checkout will not work without them. For general information about cookies, see “What Are Cookies”.
Google Analytics#
Where we use Google Analytics, a web analytics service provided by Google LLC (“Google”), Google collects information about how visitors use our pages, using cookies, on our behalf. Google processes this information under the Google Privacy Policy. By using those pages, you consent to Google processing data about you in this way and for the purposes described above.
California privacy rights (CCPA)#
Under the California Consumer Privacy Act (CCPA), California consumers have, among other rights, the right to ask a business that collects their personal data to:
- disclose the categories and specific pieces of personal data it has collected about them;
- delete any personal data it has collected about them;
- not sell their personal data, if the business sells personal data.
We will respond to any request within one month. To exercise any of these rights, please contact us.
Your data protection rights (GDPR)#
We want you to be fully aware of your data protection rights. Every user is entitled to:
- The right of access: to ask for copies of your personal data. The first copy is free; we may charge a reasonable fee for further copies, or for requests that are clearly unfounded or excessive.
- The right to rectification: to ask us to correct any information you believe is inaccurate, or to complete information you believe is incomplete.
- The right to erasure: to ask us to erase your personal data, under certain conditions.
- The right to restrict processing: to ask us to restrict the processing of your personal data, under certain conditions.
- The right to object to processing: to object to our processing of your personal data, under certain conditions.
- The right to data portability: to ask us to transfer the data we have collected to another organisation, or directly to you, under certain conditions.
We will respond to any request within one month. To exercise any of these rights, please contact us.
Children’s information#
Protecting children while they use the internet is another of our priorities. We encourage parents and guardians to observe, take part in, monitor and guide their children’s online activity.
Comcities.com does not knowingly collect any personally identifiable information from children under the age of 18. If you think your child has given us this kind of information, please contact us straight away and we will do our best to remove it from our records promptly.
Scope and changes#
This Privacy Policy applies only to our online activities, and to information that visitors to our websites share with us or that we collect there. It does not apply to information collected offline or through channels other than our websites.
We may update this policy from time to time. The date at the top of this page shows when it last changed.