Refund Policy

Money Back Guarantee and Refund Policy

Standard Refund Terms

We offer a thirty (30) day money-back guarantee for Web Hosting, Icecast Hosting, and Shoutcast Hosting services. if you are not satisfied with these hosting services and you terminate your account within thirty (30) days of signing up for the Services, you will be given a full refund of the amount paid for hosting for any customer who paid the first invoice with a credit card or with Paypal. Violations of Terms of Service will waive your rights under the refund policy. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled, and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.

Refund Eligibility Under Standrd Terms

  • cPanel Web Hosting
  • cPanel Reseller Web Hosting
  • Icecast Hosting
  • ShoutCast Hosting
  • Centova Cast Reseller
  • SonicPanel Hosting
  • MediaCP Hosting

Non-refundable Products and Services

  • Dedicated Server
  • Acronis Backup
  • Akamai Network Account
  • cPanel licenses fees
  • Imunify360 licenses fees
  • Mailchannel fees
  • Cloudlinux licenses fees
  • Litespeed licenses fees

Payment Method Not Eligibility for Refund

No refunds will be provided if you use any of the following methods of payment: bank wire transfers, Western Union payments, checks, cryptocurrencies, and money orders. If you use any of these payment methods, any applicable credit will be posted to your hosting account instead of a refund.

The latest revision of this refund policy was published on July 24, 2021.

paypalWestern Union